Reference

How redmiqq protects your privacy

Q: What do I do if I think my account privacy has been breached?

Change your password immediately. Then email security@redmiqq.xyz with your account username and a description of what happened. Our security team will investigate within 24 hours and tell you what steps to take next.

When you open an account with us, your personal information and payment details stay encrypted and secure.

Encrypted account loginSecure payment processingData retention transparency

Explore the Lobby Read FAQ

What data we collect and why

redmiqq Service availability depends on jurisdiction. Users are responsible for checking local law before access.

redmiqq collects your name, email, phone number, date of birth and payment method to create and operate your account where local law permits. We use this information to verify your identity before first withdrawal, process deposits and payouts through your chosen payment rail, detect fraud, and

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comply with local gaming regulations. We do not sell your data to third parties. Your payment information for DANA, OVO, GoPay and QRIS transactions is handled by secure payment processors and never stored on our servers in plain text. Session cookies track your lobby navigation and
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table preferences so you don't have to log in repeatedly on the same device.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

GET IN TOUCH

How to request your data or file a concern

If you have questions about your privacy on redmiqq, or want to know what data we hold about you, reach out to our support team through…

DATA SECURITY

How we keep your account and payments safe

Your account password is hashed using industry-standard encryption the moment you set it; we never see it in plain form.

Password encryption

Your password is never stored as plain text. We use bcrypt hashing so even our team cannot see it.

HTTPS encryption

Every login, deposit and withdrawal you make travels over a secure connection so no one can intercept it in transit.

Two-step withdrawal

Before funds leave your account, we send a one-time code to your email or phone to confirm it's really you.

Payment security

DANA, OVO, GoPay and QRIS payments are processed by PCI-DSS compliant providers who meet international security benchmarks.

Data retention limits

We keep transaction records for 7 years for regulatory purposes, then delete them securely. You can request early deletion at any time.

Privacy contact

Our Data Protection Officer reviews all privacy requests. Email [email protected] if you have concerns about how we use your information.

Your privacy questions answered

We get the same questions from players in Yogyakarta, Jakarta and across Indonesia. Here are the answers that matter most to your account and payments.

Yes. Go to Settings > Account in your lobby and select Delete Account. We'll remove your name, email, phone and transaction history within 30 days. Some records we're required to keep for 7 years for tax and fraud-prevention purposes, but your personal details go right away.

We don't store your full card or wallet numbers. Your payment details stay with DANA, OVO, GoPay, QRIS or your bank. We only see transaction confirmations. If you want to remove a saved payment method, open your wallet and delete it — it's gone immediately from our system.

No. We share payment details only with the payment processor you chose (DANA, OVO, GoPay or QRIS) and with our fraud-detection vendor to keep your account safe. We never sell your email, phone or name to marketers or third-party game studios.

Login records stay in our system for 90 days so we can spot unauthorised access. After 90 days, they're deleted automatically. You can see your recent logins anytime in Settings > Security > Login Activity.

Cookies are small files your browser stores to remember you. We use them to keep you logged in on the same device, save your lobby preferences and detect unusual login attempts. You can disable cookies in your browser, but you'll have to log in every time you visit.

Your account data is stored on secure servers in data centres that meet international security standards. Backups are encrypted and kept offline. Our servers run firewalls, intrusion detection and 24/7 monitoring so your information stays private.

Change your password immediately. Then email [email protected] with your account username and a description of what happened. Our security team will investigate within 24 hours and tell you what steps to take next.

How redmiqq protects your privacy

How to request your data or file a concern

How we keep your account and payments safe

Password encryption

HTTPS encryption

Two-step withdrawal

Payment security

Data retention limits

Privacy contact

Your privacy questions answered

01 Can I delete my account and all my data?

02 What happens to my DANA, OVO, GoPay and QRIS payment info?

03 Do you share my data with other companies?

04 How long do you keep my login history?

05 What are cookies and why does redmiqq use them?

06 Where is my data stored and protected?

07 What do I do if I think my account privacy has been breached?

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